Terms & Conditions

By using this site or purchasing Luxe Lashes by Angel products and services, you agree to the following terms and conditions.

Signing up to Luxe Lashes by Angel gives the site permission to add your contact to their records as one of their customers. This means that Luxe Lashes by Angel can send you message updates regarding orders, shipping, invoices as well as product descriptions and ratings. You can limit correspondence to your contact through one of these options:

 If you had previously agreed to use your contact information to receive promotional messages, you can opt-out by contacting customer care or selecting the unsubscribe option.

 If you are on this website for the first time, choose the box that states that you do not want your contact to be used as a recipient or marketing messages.


Luxe Lashes by Angel reserves the right to amend these Terms and Conditions at any time.

PRICES AND TAXATIONS

All prices on this website are stated in Australian Dollars and are GST exclusive. The prices shown are the current prices at the time of you placing your order. Luxe Lashes by Angel prices are subject to change without notice.

The prices on this website may not correspond to the prices in any of Luxe Lashes by Angel stores for the same product.

Products labelled ‘Online Only Special’ can only be purchased through the website. They may not be available in the stores.

SALES

Luxe Lashes by Angel products are only available on wholesale or on offer packages. No products are sold on retail. A one-time sample may be offered with its corresponding price. If the customer decides to purchase the product, it will be sold on wholesale.

You can subscribe on this website to get all the new wholesale prices, special offers, new product releases, and quantity break deals.

Due to manufacturer requirements, some products are exclusive to Trade Only. To purchase these products, you must be qualified or in training in the Beauty Industry. You will further need to register with Luxe Lashes by Angel. To buy professional product such as Cyanoacrylate, you are expected to understand the potential risks and side effects. All products are to be used as per the manufacturer’s guidelines.

Luxe Lashes by Angel will not accept responsibility for misuse or incorrect selection of any products.

PROMOTIONAL OFFERS

By using a promo code, you agree to the following terms and conditions:

  1. All promotional codes can only be used once and within a specified timeframe when the offer stands.
  2. Promo code must be used once and in entirety for a single purchase.
  3. Where one or more items must be purchased to receive a discount on a second item, the discount will be offered for the lesser valued piece or the equal.
  4. Promotions exclude shipping fees and credits for gift cards.
  5. Luxe lashes by Angel reserves right to terminate any promotions without notice.
  6. In case a product has to be returned or exchanged, and a promotional code
    (which has now expired) had been applied, the code cannot be used for the
    replacement. A refund will be applied.
  7. Promotions are only valid while stocks last. Rain checks will not be provided for items that have been sold out.
  8. Luxe lashes by Angel is not responsible for incorrect entry of Promo Codes, which may result in incorrect charges or inaccurate items ordered.

ORDERS AND ORDER CANCELLATION

Receipt of the order confirmation is not proof of Luxe Lashes by Angel’s acceptance to sell the product. The company reserves the right to accept or decline the order, even if the order confirmation has been sent. Luxe Lashes by Angel has the right to supply less the ordered quantity without notice. The payment will be adjusted accordingly.
Before accepting any order, Luxe Lashes by Angel may ask for additional information and verifications. Order cancellation can only be made before products have been shipped. If you wish to cancel an order, Luxe Lashes by Angel will offer a refund through the method the payment was received. If the order has already been dispatched, a cancellation fee will be sent. Cancellation fee is equal to the cost of shipping to and from the order destination.

TRANSACTIONS

Payments can be made through PayPal or Direct Deposit.

Details for Direct Deposit will be provided in the Checkout Process. You will also receive an email on the confirmation order that will contain the details. Use your order as the reference when making the payment. Shipping of products will only be done when the payment has been received.

DELIVERY

You are responsible for following up on the order once it has been released. Please inform Luxe Lashes by Angel if there are any damages within 48 hours. The orders will be delivered to the shipping address on order. Luxe Lashes by Angel is not responsible for delivery to an incorrect address.

RETURNS

Luxe Lashes by Angel accepts the return of orders that were faulty, wrongly described, or different from the given sample. The customer has the right to choose between exchange with another good or a refund.
All returns must be in mint condition and unused. If a warranty document does not cover the goods, you should return them within 14 days of the delivery. The original receipt will be used as proof of purchase.

THIRD-PARTY LINKS

This website may contain links to other websites. Clicks to these websites lead you out of our website. Luxe Lashes by Angel is, therefore, not responsible for activities in these websites. Protect your personal information as you navigate.

WARNING

Products should be used as per the manufacturer’s guidelines. Luxe Lashes by Angel is not liable for any misuse.

GOVERNING LAW

This terms and conditions document is governed and enforced according to the Australian Law.